Delivery anywhere in France and Europe
Preparing your order
At Railing Glass, we take great care in preparing your order. We use sturdy packaging adapted to each type of product to guarantee their safety during transport.
- Small orders: packed in padded cartons, secured to prevent any movement.
- Large orders: transported in wooden crates, protected by film, and sent on pallets.
For orders validated before 8am (Monday to Friday), products in stock will be dispatched within 48 hours.
Please note when receiving your order
Despite all the care we take in preparing your products, incidents can sometimes occur during transport. This is why we recommend that you check the integrity of the products when you receive them.
If you notice any damage, please put your reservations in writing before signing the carrier's delivery note, even if the carrier has to wait a few minutes. If damage is not reported, it will not be possible to obtain a refund or replacement.
Delivery in Metropolitan France
We carefully select the most suitable carriers for your orders, according to size and destination. Here are the main delivery options available:
- Delivery by Portage 19T with Tailgate (default)
This delivery method is perfect for areas that are difficult to access by semi-trailers. The 19-tonne trucks are equipped with a tailgate for easy unloading. They can carry between 40m³ and 60m³ of goods. Please check the accessibility of your address before ordering. - Delivery times vary from 10 days to 3 weeks, depending on the season.
- Semi-trailer delivery
Semi-trailer deliveries are ideal for large orders. It is essential to ensure that access for this type of vehicle is possible before choosing this option. Trucks can be fitted with a tailgate for unloading. As a general rule, delivery times vary between 7 and 10 days, but it is advisable to order early.
Please note Check Accessibility
Before you place your order, check that 19-tonne trucks can access your address, that the streets are not too narrow and that there are no traffic bans for heavy goods vehicles. In the event of a new delivery by light vehicle, an additional charge of €200 excluding VAT may be applied.